Field Service Technician
About The Position
Monday-Friday: 8am-5pm ESSENTIAL FUNCTIONS AND BASIC DUTIES: Installation of both residential and commercial security systems, access and video systems Diagnosing equipment problems through sound troubleshooting techniques Repairing and/or replacing defective equipment or components to get system(s) back into proper operation Providing honest solutions to client's problems Completing required paperwork in a timely manner Effectively communicating information with clients and customer service staff Support of sales staff Continued learning, training, and special projects
Requirements
- Strong interpersonal and customer service skills
- Strong sense of initiative
- Excellent communication skills
- Accurate and detail oriented
- Well-organized
- Problem solving abilities
- Strong sense of urgency
- Displaying a professional appearance
- Daily traveling to worksites
- Occasional nationwide or overnight travel with prior notice (as frequent as 1-2 times/month)
- Drug-Free Workplace Program, subject to random drug screenings
- Pre-employment BCI records check
- In-frequent weekend work
- High school diploma
- Valid driver’s license
- Background check required
- 10-panel drug screen required
- Motor Vehicle Record check required
Nice To Haves
- 2-Year degree preferred
- Fire Alarm Certification/License preferred
- Security industry knowledge
- Fire Alarm systems
- CCTV
- Access and/or video
- Low-Voltage Electrical
- Information Technology and/or Networking experience
- Proper use of assorted hand and power tools
- Wiring skills
- Cable
Responsibilities
- Installation of both residential and commercial security systems, access and video systems
- Diagnosing equipment problems through sound troubleshooting techniques
- Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
- Providing honest solutions to client's problems
- Completing required paperwork in a timely manner
- Effectively communicating information with clients and customer service staff
- Support of sales staff
- Continued learning, training, and special projects
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
