Field Service Technician (Electrical/Mechanical)

Hyliion•Austin, TX

About The Position

The Field Service Technician is responsible for supporting the deployment, commissioning, and ongoing service of Hyliion’s KARNO Power Module through hands-on assembly training and field-based service execution. This role ensures reliable system performance by performing installations, startups, troubleshooting, maintenance, and customer support across diverse operating environments. By serving as a technical liaison between the factory, engineering teams, and customers, the technician helps deliver safe, efficient, and high-quality distributed power solutions.

Requirements

Minimum of 3 years of hands-on experience in field service, mechanical assembly, maintenance, or repair of industrial equipment
High school diploma or equivalent required; additional technical training, vocational education, military experience, or equivalent hands-on background preferred
Experience using and maintaining hand tools, torque tools, and diagnostic equipment
Strong mechanical aptitude with a working knowledge of electrical systems, controls, and sensors
Proven ability to troubleshoot and resolve complex equipment issues in field environments
Ability to read and interpret mechanical drawings, electrical schematics, wiring diagrams, and service documentation
Ability to document work performed clearly and accurately using digital tools
Strong communication skills and the ability to work effectively with customers and cross-functional teams
Familiarity with preventive and predictive maintenance practices
Comfortable working independently in the field with remote engineering support
Ability to stand for extended periods and perform hands-on mechanical work
Ability to lift and maneuver components weighing up to approximately 50 lbs
Ability to work safely in industrial, outdoor, and construction-adjacent environments
Willingness to wear required personal protective equipment (PPE) and adhere to all safety protocols
Willingness to travel extensively (50–75%), including overnight and multi-day site visits
Valid driver’s license with the ability to safely operate company vehicles
We are not accepting candidates who require sponsorship for this position at this time.

Nice To Haves

Experience supporting power generation equipment, generators, engines, or energy systems preferred
Field commissioning or startup experience for industrial or energy equipment preferred

Responsibilities

Assemble mechanical and electromechanical subsystems of the KARNO Power Module
Develop a working knowledge of system architecture, operating principles, controls, and safety requirements
Support factory testing, inspections, and quality verification activities
Collaborate closely with engineering and manufacturing teams to understand design intent and system requirements
Follow detailed build documentation, work instructions, and inspection checklists
Assist with fault diagnosis, repair, and reinstallation activities as needed
Travel to customer and partner sites to support mechanical and electrical installation activities
Perform KARNO Power Module system commissioning, startup, and acceptance testing
Conduct preventive, corrective, and troubleshooting maintenance
Diagnose mechanical, electrical, and controls-related issues using test equipment, remote diagnosis support, and software tools
Document service activities, inspection findings, and corrective actions accurately and timely
Prepare detailed service reports outlining work performed, diagnostic results, and customer feedback; coordinate closely with service engineering and factory quality teams
Interface professionally with customers, contractors, and internal engineering teams
Participate in on-call or rotating support schedules to support deployed systems, as required
Maintain service tools, service vehicles, and spare parts inventory to ensure timely and effective issue resolution
Additional duties and responsibilities as assigned and/or needed.