Field Service Technician

Sandvik • Redstone Township, PA

20h

About The Position

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. Key performance areas As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle. When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations. Sandvik at a glance

Requirements

• You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience.
• You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers.
• You are flexible and self-motivated, with a drive to achieve customer satisfaction.
• A safety champion capable of working alone and stopping work, if required
• Excellent troubleshooting ability with strong diagnostic and problem-solving skills
• Excellent written and oral communication skills
• Possess strong interpersonal skills with a customer service-based personality
• Knowledge of hydraulics, pneumatics and electrical systems
• Ability to read blueprints and interpret equipment schematics
• Must conform to ISO Standards

Nice To Haves

• Diesel and high-voltage electrical experience would be an advantage.

Responsibilities

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility

Benefits

• Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance, as well as a 401(k) retirement savings plan.
• In addition, we offer professional competence development and training, as well as opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed