Field Service Technician

Altios • Washington, DC

25d • Onsite

About The Position

We are recruiting a Field Service Technician for one of our clients, an international high-technology industrial company specialized in advanced detection and protection systems, serving strategic and mission-critical environments.
Based in Fredericksburg, Virginia, you will support the company’s growing installed base across North America, ensuring the proper functioning, maintenance and deployment of technical equipment in the field.
MISSIONS
As a Field Service Technician, you support the installation, maintenance and performance of equipment across North America.
You perform preventive and corrective maintenance, troubleshoot technical issues, and carry out on-site interventions to ensure equipment reliability and customer satisfaction. You also support the installed base through repair, calibration and technical follow-up.
You contribute to the installation and commissioning of systems, ensuring proper setup and performance. You provide basic technical support and training to end users.
You act as a key point of contact for customers in the field, ensuring responsiveness and quality of service.
You work closely with teams in France, sharing field feedback and contributing to continuous improvement.
The role includes hands-on work at the Fredericksburg site, as well as some travel across North America, as well as . An initial training period in France is planned.

Requirements

• You have a technical background (electronics, instrumentation, mechanical, mechatronics or similar) and 3 to 8 years of experience in a hands-on role such as Field Service Technician, Maintenance Technician or Technical Support.
• You are comfortable working directly on equipment, performing maintenance and troubleshooting issues independently.
• You have strong customer-facing skills, with the ability to explain technical topics clearly and support users.
• You are reliable, proactive and solution-oriented, with the ability to adapt to different environments.
• You enjoy working in a small team environment while collaborating with international teams.
• Fluent English is required

Nice To Haves

• French is a plus.

Responsibilities

• Support the installation, maintenance and performance of equipment across North America.
• Perform preventive and corrective maintenance, troubleshoot technical issues, and carry out on-site interventions to ensure equipment reliability and customer satisfaction.
• Support the installed base through repair, calibration and technical follow-up.
• Contribute to the installation and commissioning of systems, ensuring proper setup and performance.
• Provide basic technical support and training to end users.
• Act as a key point of contact for customers in the field, ensuring responsiveness and quality of service.
• Work closely with teams in France, sharing field feedback and contributing to continuous improvement.

Benefits

• You will join a growing North American operation within an international high-technology company whose solutions contribute to protecting people and critical environments.
• You will be part of a small, dynamic team in the U.S., with direct exposure to both operational field work and international collaboration, offering a strong learning curve and the opportunity to grow alongside the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees