Field Service Technician

Accel Entertainment • Grand Island, NE

41d • $18 - $22 • Onsite

About The Position

Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc., Service region covers the Tri-City area Will train inexperienced candidates Hiring for 4 10's Friday-Monday Shift 12pm - 10pm Shift starts from home Company-supplied vehicle + fuel card Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards

Requirements

• Great Customer Service
• High school diploma or equivalent
• Terminal Handler's License - costs covered by company
• Ability to communicate effectively & follow written or verbal instruction
• Strong organizational, problem-solving, analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Minimum of 21 years of age
• Frequently required to lift/push weights up to 50 pounds

Nice To Haves

• Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)

Responsibilities

• Servicing, repairing, cleaning, and maintaining Cash Amusement Devices (CAD), Redemption Terminals (RT), Amusement devices/equipment, Automatic Teller Machines (ATM), Marketing devices/equipment, and other associated equipment as required.
• Respond to and troubleshoot service calls for equipment repairs in a timely manner
• Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
• Provide exemplary customer service
• Manage inventory to ensure parts are available when repairs are needed
• Complete all necessary documentation for device entry and logs
• Perform auditing procedures on CADs, amusement devices, dispensers, and ATMs

Benefits

• health insurance inc. vision and dental
• 401(k) w/ match
• PTO + paid holidays
• medical, dental, and vision
• life, AD&D, critical illness, and hospital insurance
• short and long-term disability
• identity/legal protection
• access to FSA and HSA accounts
• traditional and/or Roth 401(k) plans
• Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees