Field Service Technician

United Gaming • Euharlee, GA

268d

About The Position

United Gaming, LLC, is one of the leading companies in the Coin Operated Amusement Machine (COAM) industry in Georgia. We are building a team of talented individuals. We believe in working hard and delivering for our customers and teammates. We are a team that focuses on solutions, not problems. Our amazing Operations team has been and will continue to be the backbone of our success. At United Gaming, we are looking for a Field Service Technician to respond to service calls and perform preventative maintenance to COAMs. This individual will join a fun and dynamic Service Operations team focused on improving.

Requirements

• Minimum of one to three years' experience
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Proficient with basic PC skills
• Must be 21 years of age
• Must pass a background check
• Must be able to pass a drug test
• Valid Driver's License
• Clean driving record
• Must have a flexible work schedule availability, some evenings and weekends

Responsibilities

• Responds to service calls for equipment repairs in a timely manner
• Prioritizes calls according to urgency and current location
• Communicates with company dispatcher to efficiently manage service calls
• Troubleshoots gaming devices and repairs as needed
• Manages inventory of the route vehicle to ensure parts are available when repairs are needed
• Interacts with clerks, management, and customers to solve issues as they arise
• Completes all necessary documentation for device entry and logs
• Performs auditing procedures on the gaming machines
• Delivers product from company location to customer locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries