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The Field Customer Service Engineer at Bell and Howell serves as the primary contact for customers regarding technical and service-related issues related to industrial, robotic, and printing equipment. This role involves diagnosing and resolving electronic, mechanical, software, and system failures, ensuring minimal downtime for customers through effective communication and problem-solving skills. The position requires a strong background in electrical and mechanical systems, as well as the ability to perform field support tasks including installation, troubleshooting, and maintenance of various industrial products.