Accel Entertainment-posted 3 months ago
$18 - $30/Yr
Tinley Park, IL
1,001-5,000 employees
Amusement, Gambling, and Recreation Industries

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year.

  • Respond to and troubleshoot service calls for equipment repairs in a timely manner
  • Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
  • Provide exemplary customer service
  • Manage inventory to ensure parts are available when repairs are needed
  • Complete all necessary documentation for device entry and logs
  • Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
  • Great Customer Service
  • High school diploma or equivalent
  • Terminal Handler's License - costs covered by company
  • Relevant experience preferred but not required - ATM, amusement, gaming or other electronic / mechanical aptitude (examples - HVAC, low voltage, cable, phone, internet, automotive)
  • Ability to communicate effectively & follow written or verbal instruction
  • Strong organizational, problem-solving, analytical skills
  • Computer literacy helpful but not required
  • Valid driver's license
  • Minimum of 21 years of age
  • Frequently required to lift/push weights up to 50 pounds
  • Health insurance including vision and dental
  • 401(k) with match
  • PTO + paid holidays
  • Life, AD&D, critical illness, and hospital insurance
  • Short and long-term disability
  • Identity/legal protection
  • Access to FSA and HSA accounts
  • Employee Assistance Program (EAP) offering counseling for various topics
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