Field Service Technician (Windows and Doors)

Florida Window & Door•New Smyrna Beach, FL

4h•$23 - $26•Onsite

About The Position

We are seeking a skilled and confident Service Technician with window and door experience to troubleshoot service concerns, perform repairs, and assess installation quality. This role is designed for professionals who can make authoritative decisions under pressure and adapt to changing demands. This position also provides a defined career path to Quality Control Inspector for those who excel. Those who apply should look to grow within their role.

Requirements

Service Technician or installation experience with windows and doors (construction backgrounds may be considered).
Decision making skills—must confidently assess situations and determine the best course of action.
Proficient with hand and power tools, with a strong ability to perform heavy lifting.
Tech-savvy—comfortable using virtual software for documentation and reporting.
Exceptional customer service skills with a professional demeanor.
Strong attention to detail and quality-focused mindset.
Dependable, adaptable, and calm under pressure.

Nice To Haves

Bilingual in English/Spanish is a plus!

Responsibilities

Build relationships and trust with customers and clients
Team up with colleagues and other team members
Preform initial Inspection, identify all issues suggest and implement solutions
Diagnose errors or technical problems and determine proper solutions
Perform all on-site activities related to installation, repair, management and maintenance
Comprehend customer requirements and make appropriate recommendations/briefings
Produce timely and detailed service reports on work performed on a company-issued tablet
Check and update field automation systems and databases
Adhere to the company procedures and protocols
View and asset Install and report on install quality
Operate vehicle in a safe manner and comply with Florida State and DOT laws.
Must be able to lift 30 to 40lbs on occasion
Other duties as assigned