Field Service Technician - Window and Door Installation
About The Position
Learn our processes and quality standards to deliver A+ customer service Travel to our customer's homes to install new products or repair existing products Take preventative measures, escalate any customer issues to the Service Department Fill out detailed reports and keep records on services that have been performed Explain issues with equipment and repairs to customers Lift and/or move equipment weighing up to 50 lbs. without assistance Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time
Requirements
- Must have proven experience in window and door installation
- Own truck and tools
- Valid driver’s license and auto insurance required
- Excellent customer service skills
- Problem-solving and troubleshooting skills
Nice To Haves
- Experience in re-glazing - a plus!
Responsibilities
- Learn our processes and quality standards to deliver A+ customer service
- Travel to our customer's homes to install new products or repair existing products
- Take preventative measures, escalate any customer issues to the Service Department
- Fill out detailed reports and keep records on services that have been performed
- Explain issues with equipment and repairs to customers
- Lift and/or move equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time
Benefits
- Mileage reimbursement
- Performance bonuses
- Medical, dental, life and disability insurance plans
- Paid Holidays and Paid Time-Off
- Competitive 401(k) retirement savings plan, matched by Renuity
- Company wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
