Field Service Technician (Station Technician)
About The Position
Motivate is seeking a qualified Station Technician (Field Service Technician) to join our Boston bikeshare team. The technician will help maintain station terminals and station components. Traveling around the system, the station technician will check the docking stations and provide maintenance to ensure proper operations. The starting schedule will be Wednesday – Sunday, daytime shift. Please note that schedules are subject to change as outlined in the Collective Bargaining Agreement and for business need. Complete maintenance and test functionality of station components performing all diagnostic testing, troubleshooting station malfunctions and issues, both simple and complex, and completing both minor and major repairs Ensure that power is maintained to the network of stations, replacing and returning batteries to the depot for charging, inspecting batteries for safety and functionality Demonstrate expertise in all technical aspects and components of station hardware and software Operate a motor vehicle and ride a bicycle throughout an urban environment Ensure that all necessary reporting is accurate, complete, and timely Complete special projects assigned by management team
Requirements
- You display technical aptitude for both electronics and mechanical systems; previous experience in technical troubleshooting, identifying, and resolving issues; a background with electronics, repair, construction, or related preferred
- You have safety-minded first, are comfortable with hand and power tools; forklift and pallet jack experience is a plus
- You are technologically proficient, comfortable using smartphone apps, email, chat/text, and can learn new technology and software applications
- You have a valid driver's license and can pass a motor vehicle record check
- You are comfortable driving, stopping, and working in busy, outdoor urban environments
- You can lift to 75 pounds and can stoop, bend, and stand for long periods
Nice To Haves
- forklift and pallet jack experience
Responsibilities
- Complete maintenance and test functionality of station components performing all diagnostic testing, troubleshooting station malfunctions and issues, both simple and complex, and completing both minor and major repairs
- Ensure that power is maintained to the network of stations, replacing and returning batteries to the depot for charging, inspecting batteries for safety and functionality
- Demonstrate expertise in all technical aspects and components of station hardware and software
- Operate a motor vehicle and ride a bicycle throughout an urban environment
- Ensure that all necessary reporting is accurate, complete, and timely
- Complete special projects assigned by management team
Benefits
- Comprehensive medical, dental, and vision plans
- Life, accidental death, long-term and short-term disability insurance options
- Paid time off and sick time
- Paid parental leave
- 401k retirement plan with company match
- Free annual bike share membership
- Opportunity for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
