Field Service Technician (Russellville, AR)

The Raymond Corporation • North Little Rock, AR

119d

About The Position

At Raymond Central, our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations. This is a full time, hourly position. Some overtime may be required based on customer demands.

Requirements

• HS Diploma or GED
• At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components.
• Must be able to push, pull, and lift up to 50lbs.
• Must be able to climb ladders and/or work on elevated platforms that may be 15' to 30' in height.

Nice To Haves

• Strong mechanical aptitude & ability; basic knowledge of industrial electricity.
• Ability to read schematics, diagrams, operation manuals, manufacturer's specifications.
• Experience within the industrial maintenance, automotive, heavy equipment industries.

Responsibilities

• Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met.
• Diagnose, trouble-shoot, and repair forklifts and other equipment in accordance with established guidelines and procedures; ensuring that positive relationships are established.
• Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer's facility.
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
• Account for all parts, materials, tools, and consumables used as required.
• Drive and work safely in accordance with company and/or customer safety policies and procedures.
• Develop and maintain positive, effective working relationships with customers and co-workers.
• Maintain the van's interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Keep an adequate set of personal tools as required by the position.
• Work with all departments and employees to ensure high quality customer service.

Benefits

• Competitive pay
• PTO/paid holidays
• Medical/dental/vision
• Retirement matching
• Tuition reimbursement
• Comprehensive training
• Variety of opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED