FIELD SERVICE TECHNICIAN - Road Warrior

Custom Truck One SourceAlexandria, LA
5hOnsite

About The Position

This is a true road warrior role. You will be part of a team of Field Technicians covering Louisiana, Mississippi, East Texas, and Western Alabama. Travel: 60–80%+ depending on home base Why Join CTOS? Custom Truck One Source is North America’s leading provider of specialized truck and heavy equipment solutions. As a Field Service Technician, you’ll have independence, variety, and the opportunity to work hands‑on with some of the most critical equipment in the utility and construction industries. We equip you for success with: A company‑provided utility service truck (crane, welder, compressor) Company phone, computer, and diagnostic tools Strong benefits, paid time off, 401(k) match, uniforms, safety gear allowance, tool discounts, and more You bring your mechanical skills, your own tools, and a valid driver’s license (CDL preferred), and we’ll provide everything else you need to thrive. What You’ll Do You’ll be the go‑to expert for customers across your region—diagnosing, repairing, and maintaining highly specialized truck‑mounted equipment. Most work is performed on customer sites, with occasional shop support. In this role, you'll:

Requirements

  • High school diploma or GED
  • 5+ years of related experience (field or shop tech)
  • Valid driver’s license (CDL Class B preferred)
  • Must provide your own mechanic tools
  • Proficiency using documentation software and managing time effectively

Nice To Haves

  • Electrical, hydraulics, welding, and schematic/blueprint reading
  • Diagnostic software experience (QuickServe, DTNA, etc.)
  • DOT, ANSI, and dielectric testing experience

Responsibilities

  • Troubleshoot, repair, and maintain  Bucket trucks / aerial devices Digger derricks Truck‑mounted cranes (LMI & CAN‑bus systems) Hydraulic utility equipment & major components Heavy‑ and light‑duty truck chassis, diesel, and electrical systems
  • Perform inspections, preventive maintenance, and on‑site diagnostics
  • Read and interpret manuals, schematics, and repair orders
  • Use laptops and diagnostic software to identify issues
  • Complete documentation accurately (repair orders, timecards, inspection forms)
  • Communicate with customers and CTOS teams to minimize downtime
  • Follow all safety, environmental, and regulatory requirements
  • Participate in ongoing CTOS and manufacturer training
  • Travel within and occasionally beyond your assigned territory

Benefits

  • Competitive pay based on experience + overtime opportunities
  • 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Paid vacation, sick time, and holidays
  • Short‑term & long‑term disability
  • Employee Stock Purchase Plan
  • Uniforms, safety boot & glasses allowance
  • Tool discount programs
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