Field Service Technician: Remote KY & IN

JBT Corporation

99d • $30 - $33

About The Position

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. Prevenio, a John Bean Technology (JBT) company, is a leader in food safety that is looking for an experienced Field Service Technician to join our fast-growing organization. You will join a dynamic team of experienced individuals who are passionate about providing fresh solutions to prevent foodborne illness from entering the supply chain. As our Field Service Technician– you will report to the Field Service Manager. You will ensure that customer food safety intervention systems and material performance are meeting / exceeding set standards for food safety. You will be the face of JBT on-site and responsible for identifying new opportunities within existing customers through solution and service excellence.

Requirements

• Associate degree or equivalent experience.
• Minimum of 2+ years of experience in the field in a customer facing role.
• Strong Microsoft Word skills.
• Advanced pump and pH maintenance capability (hose changes, calibration, replacement) experience is a plus.
• Experience in the food processing industry is a plus.

Responsibilities

• Lead contact to ensure equipment and materials supplied by Prevenio are meeting technical standards to provide value for our customers.
• Deliver innovation via continuous improvement opportunities based on customer feedback and on-site observations.
• Keep customer and business informed of performance, floor conditions and parameters required to deliver bacterial control and optimum operational running conditions.
• Supplies weekly service and maintenance to accounts, along with reports detailing pathogen performance, equipment settings, application levels and problem resolution.
• Respond to and resolves technical issues at customer sites.
• Track equipment replacement and supplies documentation.
• Remotely monitor equipment to identify data/trends.
• Document replacement parts requirements.
• Understand government performance standards.
• Schedule quarterly business reviews with customer base.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Short-term disability
• Long-term disability
• Family leave
• Vision coverage
• Matched 401(k) plan

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree