As a Field Service Technician, you will make an impact by supporting for users of computers and software systems. You will be a valued member of the team and work collaboratively with Healthcare teams.
Provide support for users of computers and software systems.
Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
Provide general training for relevant applications and hardware.
Responds to client inquiries.
Provides technical support to users.
Troubleshoots hardware and software issues.
Provides instructions or directly sets up desktop hardware.
Assists with installation of computer software and operating system updates.
Records logs of rendered support.
Bachelor's degree in Computer Science or similar field.
Prior experience in desktop support or related field.
In-depth knowledge of desktop hardware and software systems.
Technical experience in managing and supporting desktop, PC, printers, scanners, network, medical devices etc.
Medical devices that may include but are not limited to: Cameras, Treadmills (cardiology), Electrocardiogram (EKG) devices.
Must have good soft skills and people management experience to support physicians and providers.