Field Service Technician (NETA or equivalent)

Sunbelt-solomon Solutions • Jackson, MS

109d • $60,000 - $163,000

About The Position

The Field Service Technician plays a critical role in delivering industry-leading electrical power solutions by inspecting, testing, troubleshooting, servicing, repairing, and maintaining a wide range of power distribution system equipment, including transformers, circuit breakers, switchgear, and relays. This position requires technical expertise, a commitment to exceptional customer service, and adherence to stringent safety standards. With a focus on quality and reliability, the technician will work in dynamic field environments, both locally and regionally, to ensure the performance and longevity of critical electrical systems for utility, industrial, and commercial clients.

Requirements

• Willingness to work a flexible schedule, including overtime, evenings, weekends, holidays, and night hours as required
• Ability to drive daily within local/regional areas and availability for periodic overnight travel (approximately 30% of the time)
• Must be fluent in reading, writing, and speaking English
• Possess strong written and verbal communication skills
• High school diploma or GED equivalent required
• Pass a pre-employment drug screen, background check, and reference check
• Maintain a current valid driver's license with a good driving record
• Eligibility to work in the US without the need for an employer-sponsored visa (work permit)

Nice To Haves

• Completion of a two-year vocational or post-high school program in electrical trades or industrial electricity, or equivalent military training
• Associate degree in technology from an accredited two-year technical college
• 2+ years of experience performing medium voltage splicing, cable terminations and low voltage breaker retrofit / rebuild on commercial or industrial projects
• 2+ years of hands-on experience using industrial electrical test equipment (e.g., multimeters, insulation testers, or relay test sets)
• Ability to read and interpret one-line and control diagrams
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry
• NETA certification or equivalent
• OSHA 10, OSHA 30, or NFPA 70E training

Responsibilities

• Provide industry-best customer service-always exceed the customer's expectations
• Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
• Contribute to a safe work environment by adhering to all company and customer safety policies and guidelines
• Exhibit a positive collaborative attitude
• Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
• Setup and perform electrical tests on transformers, MV and HV conductors, circuit breakers, automatic transfer switches, switchgear, and relays
• Perform required/assigned testing
• Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
• Prepare and submit daily reports outlining job progress/completion
• Review and submit all company administrative paperwork in a timely manner
• Complete all assigned company training in a timely manner

Benefits

• Medical, dental, vision insurance
• FSA/HSA
• 401k with company match
• Life insurance and disability
• Paid vacation, sick time, and holiday
• Company-provided vehicles
• Phone stipends
• Clothing allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED