Field Service Technician Master

ArchrockBig Spring, TX
20h

About The Position

Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Acts as a subject matter expert for equipment in assigned area. Mentors and teaches company maintenance standards.

Requirements

  • Ability to: Perform all essential duties.
  • Demonstrate expert diagnostic, highly efficient troubleshooting, tap root investigation and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
  • Perform any scheduled or unscheduled maintenance with no technical assistance.
  • Write up a detailed report.
  • Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with no assistance.
  • Perform compressor calculations.
  • Provide expert level customer service and effectively communicate complex issues to customer.
  • Read, write and speak English (work orders, manuals, etc.)
  • Model all health, safety and environmental procedures.
  • Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer and Outlook.
  • Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols.
  • Respond to afterhours request regularly on an on call basis.
  • Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification.
  • Advanced knowledge of mechanical / electro-mechanical failure analysis and investigation.
  • Advanced compression and engine performance.
  • Understanding of Pulsation and Vibration.
  • Fully understands customer’s facilities / production equipment and how they work and can troubleshoot system issues.
  • Fully understands all processes and systems used in the region and how they work regardless of types, makes or models.
  • Knowledge of company maintenance standards checklist and ability to accurately and completely follow.
  • Knowledge of how to run the software to produce Performance Curves when approved by Service Manager, Performance Curves are used to make adjustments to compressor package.
  • High school diploma or equivalent preferred.
  • Valid driver's license and a good driving record.
  • Typically at least 10 years of experience with natural gas engines and compressors.
  • Demonstrated history of successful and safe service experience.
  • Expected to serve as a resource to others for mentoring, knowledge transfer, training and checking work.
  • May occasionally lead a crew or temporarily fill in for Lead FST.
  • Train and Mentor lesser experience Field Service Technicians.
  • Must be fit for duty for the job tasks being performed
  • Refer to WorkSaver Systems sm for full details.
  • Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
  • Constantly required to display good manual dexterity and to reach with hands and arms.
  • Constantly required to talk and hear.
  • Frequently required to sit while driving or using a PC.
  • Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
  • Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
  • Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
  • Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
  • Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
  • Extensive Travel.
  • Drives and works in inclement weather for extended periods.
  • Develops solutions to complex problems where analysis of situations of data requires an in-depth evaluation of variable factors and that frequently require new approaches to resolve problems encountered.
  • Expected to frequently recommend and implement methods and procedures to improve safety, efficiency, quality, cost, etc. within scope of role.
  • Actions and decisions will have an impact on operational results, profitability, schedule performance and customer relationships.
  • Frequently resolves problematic units and customer related issues in a timely manner.
  • Enhanced skills should result in fewer scheduled delays or decreased costs.
  • Accountable for HSE, service quality, and customer satisfaction.
  • Expected to work with little instruction and minimal supervision.
  • Determines action to be taken within limits of standard practice and authority.

Nice To Haves

  • Gas or diesel engine and compressor school / training preferred.

Responsibilities

  • Maintains a safe and well-organized work environment and models all health, safety and environmental procedures.
  • Performs Preventative Maintenance (PM) to standard with no help.
  • Performs most Call Outs (CO) without assistance from a technical expert.
  • Diagnoses and repairs mechanical problems on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
  • Leads a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with limited to no assistance.
  • Completes and submits required documentation in an accurate and timely manner.
  • Performs other duties as assigned.
  • All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
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