Field Service Technician - Macon, GA

NCR Corporation • GA

90d • $17 - $20

About The Position

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. The position of Field Service Technician I involves providing best-in-class service to some of the largest retail customers in the industry. The role includes performing customer installation, maintenance, and service calls promptly and effectively, servicing electromechanical equipment like self-checkout systems, and conducting maintenance and repair work. The company is committed to building a diverse community and fostering an environment where employees feel a sense of belonging and are valued for their contributions.

Requirements

• Local candidate to specific geographic area.
• Authorized to work in the US.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments.

Nice To Haves

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.
• Organize and triage customer issues, handling some problems before they start.
• Communicate in an open, helpful, and engaging manner with customers.

Benefits

• Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels.
• Overtime available at time and a half.
• 7 paid holidays and 6 paid floating holidays.
• Paid vacation – up to 80 hours your first year.
• 401K savings and retirement plan.
• Company provided business use only vehicle.
• Medical insurance available immediately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees