Field Service Technician Lead - West Region

Prolec-GE Waukesha,Inc

130d

About The Position

The Field Service Technician Lead will be expected to travel throughout the USA. This role must have basic/advance/expert understanding of the technical competencies listed below in order to support and execute Field Service projects. Field Service projects may include installations, repair, and maintenance of electrical components/power transformers. This role will provide on-site project support/execution and planning to Field Service crews.

Requirements

• High School Diploma or GED equivalent.
• Advanced post-high school level education in lieu of 3 years of industry specific work experience.
• Utility experience.
• Report writing experience.
• Supervisory experience.
• Valid Driver’s License.

Nice To Haves

• Mechanically inclined and have basic knowledge of hand tools.
• Understanding of transformer/industry specifications to be able to troubleshoot/analyze data.
• Basic understanding of operating heavy machinery/equipment.
• Self-directed, positive attitude, willingness to learn and ability to follow instructions/directions.
• Advanced computer skills.
• Excellent communication skills, both verbal and written.
• Basic project management skills.
• Able to influence/manage without authority.
• Good interpersonal skills.
• Basic understanding of financial concepts.
• Customer focus driven.
• Plan and drive execution to plan.

Responsibilities

• Must be able to drive company vehicle/equipment.
• Receive assignments and instructions from manager – both oral and written.
• Read, understand, and follow guidelines set forth Company procedures, and blueprints when performing assigned work.
• Lead other Field Service team members.
• Holding team accountable to project schedule execution.
• Ability to deliver key messages & communicate effectively.
• Troubleshoot and resolve technical complex issues.
• Basic/Advanced/Expert knowledge/troubleshooting experience of electrical testing/theory.
• Basic/Advanced/Expert knowledge/troubleshooting experience of controls.
• Basic/Advanced/Expert knowledge/troubleshooting experience of oil processing.
• Understand and interpret blueprints.
• Compose Field Reports (Daily Activity reports, etc.) and any other job site, customer specific reports to management/customer in a timely manner.
• Manage equipment maintenance on each job site.
• Manage job site safety.
• Conduct pre-job/post-job walks.
• Assist Service Work Planner with following on-site project management: budget, scope of work, schedule, manpower, task prioritization and multi-tasking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED