Field Service Technician II

Culligan • Libertyville, IL

47d • $80,000 - $110,000

About The Position

The Field Service Technician II is responsible for start-ups, trouble-shooting, repairs and training on Culligan Commercial and Industrial water treatment systems. Work is performed in a wide range of industries from data centers, manufacturing facilities, food & beverage, hospitals, etc… It requires a solid understanding of water treatment principles along with a wide range of technical skills (mechanical, electrical, programming), clear communication, a professional demeanor and attention to detail. This role builds an excellent foundation for a long-term career in the water industry, potentially leading to other opportunities in Project Management, Application Engineering, Project Engineering, Product Management and so on. Travel exceeding 50% may be required for short periods to meet customer needs, including occasional international travel.

Requirements

• Bachelor's degree in a technical field (Engineering preferred); equivalent experience considered.
• Strong mechanical aptitude and working knowledge of electrical systems required, this includes programming PLC/VFD/HMI devices.
• Minimum of 5 years service experience in water or related technical field
• Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs.
• Capable of lifting up to 50 lbs unassisted.
• Comfortable working in varying environmental and site conditions.
• Willingness to travel up to 50% or more, including internationally.

Responsibilities

• Perform system checkouts, assist with system startups, and verify proper equipment operation.
• Troubleshoot and repair electrical, mechanical, and programming issues.
• Train customers on system operation, maintenance, and performance adjustments.
• Conduct water analyses and field testing to verify system performance and water quality.
• Complete detailed service reports and documentation accurately and on time.
• Maintain and calibrate test instruments and equipment.
• Support the sales and engineering teams with site assessments and technical insights.
• Maintain a professional, courteous demeanor in all customer interactions.
• Organize and maintain tools, spare parts, and vehicle inventory.
• Respond to emergency service calls, including occasional after-hours or weekend work.
• Comply with company and customer site safety requirements.
• Perform other duties or special projects as assigned.

Benefits

• opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan
• Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees