Field Service Technician II

Human Resources • Paducah, KY

70d

About The Position

Field Service Technician II provides intermediate-level support for marine control systems aboard commercial vessels, with increasing autonomy in system installation, calibration, and troubleshooting. This role balances hands-on service work with customer-facing responsibilities and requires strong problem-solving skills.

Requirements

• Associate’s degree or equivalent technical training required; Bachelor’s in engineering/technology a plus.
• 2-5 years of experience
• Demonstrated proficiency with PLCs, electronic diagnostics, and mechanical systems.
• Strong ability to work independently in the field and make sound technical judgments.
• Must be able to travel and have a clear driving record in accordance with company driving guidelines
• Clear background check and drug/alcohol screening
• Lifting: up to 50 pounds
• Adjusting or moving objects up to 50 pounds in all directions
• Lift and carry: 50 pounds for 100 feet
• Bending, stooping, walking and climbing stairs
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Required physical ability if mandated by customer or regulatory requirements

Nice To Haves

• Bachelor’s in engineering/technology a plus.

Responsibilities

• Independently prepare and execute work assignments by interpreting technical drawings and specifications.
• Travel up to 75%, domestically and internationally, to shipyards, ports, and customer vessels.
• Lead or support system installations, wiring terminations, calibrations, and operational demonstrations to customers and regulatory authorities.
• Troubleshoot and repair complex electronic, hydraulic, and PLC-based control systems.
• Access and modify PLC logic in coordination with the programming department.
• Train and mentor Technician I staff on field practices.
• Maintain detailed service documentation and communicate field modifications to engineering.
• Represent the company to customers with professionalism and technical expertise.
• Participate in 24-hour on-call rotation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees