Field Service Technician II - Jonesboro, AR

NCR Atleos • AR

107d • $40,800 - $59,200

About The Position

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. The Field Service Technician II position is designed for individuals who are tech-savvy with mechanical aptitude and are looking to provide best-in-class service. This role involves working with some of the largest retailers and banks in the industry, acting as a first line response to customer issues, and delivering solutions that build long-term relationships. The position includes formal training provided by NCR Atleos, enabling fast learning and fostering an environment for personal impact. The company is committed to building a diverse community where employees feel a sense of belonging and teamwork, and are valued for their contributions.

Requirements

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage network faults and traffic, configuration, security, and remote system access

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level