Field Service Technician II - EMI

Human Resources-posted about 2 months ago

Full-time • Mid Level

New Orleans, LA

1,001-5,000 employees

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Field Service Technician II provides intermediate-level support for marine control systems aboard commercial vessels, with increasing autonomy in system installation, calibration, and troubleshooting. This role balances hands-on service work with customer-facing responsibilities and requires strong problem-solving skills.

Independently prepare and execute work assignments by interpreting technical drawings and specifications.
Travel up to 75%, domestically and internationally, to shipyards, ports, and customer vessels.
Lead or support system installations, wiring terminations, calibrations, and operational demonstrations to customers and regulatory authorities.
Troubleshoot and repair complex electronic, hydraulic, and PLC-based control systems.
Access and modify PLC logic in coordination with the programming department.
Train and mentor Technician I staff on field practices.
Maintain detailed service documentation and communicate field modifications to engineering.
Represent the company to customers with professionalism and technical expertise.
Participate in 24-hour on-call rotation

Associate’s degree or equivalent technical training required; Bachelor’s in engineering/technology a plus.
2-5 years of experience
Demonstrated proficiency with PLCs, electronic diagnostics, and mechanical systems.
Strong ability to work independently in the field and make sound technical judgments.
Must be able to travel and have a clear driving record in accordance with company driving guidelines
Clear background check and drug/alcohol screening

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