Field Service Technician I
About The Position
Field Service Technicians are dispatched daily to provide a variety of on-site services including medical gas compliance testing, environmental testing and monitoring services, and many additional services as their careers progress. Our technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations by performing contracted services at the highest level of quality and uncovering new needs when possible. EMS offers a great career opportunity for those with customer service and problem-solving abilities. For our entry level field technician roles, previous job-related experience is not required as you will be provided with rigorous classroom and on-the-job paid training and mentoring. Once trained, we offer continued career development in field services or in other key roles within our ever-growing dynamic company If you enjoy working in an office for 8 hours a day, this role is not for you! If you would enjoy working independently in the field, visiting different customers each day, and being part of a dynamic, growing team, then come join us!
Requirements
- Requires a High School Diploma or equivalent. 2-year or 4-year degree preferred.
- Requires some relevant customer service, mechanical and/or electrical experience
- A combination of education, training and related experience may meet requirements.
- Excellent customer service and relationship building skills.
- Strong troubleshooting and problem-solving skills with the ability to continually learn new services.
- Ability to work effectively with minimal supervision by employing effective time management and prioritization skills.
- Highly effective verbal and written communication skills.
- Knowledge of basic math including geometry and algebra.
- Valid driver’s license and good driving record.
- Experience with the Microsoft Office suite.
- While performing the duties of this job, the employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. The employee is regularly required to sit and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, crouch, or crawl; use a scissor lift and ladder; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- Additional accreditations and certifications will be earned such as ASSE 6010, 6030, 6040
Responsibilities
- Perform compliance testing, certification, and repair services across a variety of healthcare
- Perform troubleshooting and repairing pumps, compressors, manifolds, and small electronics.
- Testing and certification of medical gas systems and environmental monitoring services
- Interface directly with clients to understand, discuss and execute on their needs.
- Maintain and improve client relationships and acts as the client’s primary in-person interaction with the company.
- Complete all required documentation and administrative tasks related to assigned business.
- Other duties as assigned.
Benefits
- EMS offers competitive salaries and a wide range of benefits:
- Salary range of $18.00 - $24.00 hourly
- (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data)
- Medical, vision, and dental insurance
- 401(k) plan with a company matching contribution
- Long-term disability, short-term disability, and life insurance
- Competitive Paid Time Off (PTO) and company paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
