Field Service Technician I - MERCK
About The Position
WHY THIS ROLE IS DIFFERENT This role offers hands-on technical work in an environment where accuracy, safety, and quality matter. It’s a great fit if you enjoy learning technical systems, solving real-world problems, and working independently with structure and support. If you’re looking for a traditional desk job, this isn’t it. If you enjoy hands-on problem solving and learning technical skills you can build on, keep reading! WHAT YOU’LL DO Perform testing, certification, calibration, and basic repair services on laboratory and controlled-environment equipment Support cleanrooms, biological safety cabinets, fume hoods, and related systems Work directly with on-site teams to understand and execute service needs Maintain service documentation and records Follow established safety, quality, and compliance standards Take on additional services as your skills grow WHO THIS ROLE IS FOR: Recent graduates of accredited trade, technical, or vocational programs, or Individuals with entry-level mechanical, electrical, or HVAC skills who are excited to learn and grow in a regulated environment This is a specialized field, and we know that. That’s why we’ve built a proven, structured training program to help technicians get fully trained and confident in the work.
Requirements
- High School Diploma or equivalent (required)
- 2-year or 4-year degree preferred, but not required
- Some combination of customer service, mechanical, electrical, HVAC, laboratory, or biomedical experience
- Strong customer service and relationship-building skills
- Solid troubleshooting and problem-solving ability with a willingness to learn
- Ability to work independently with good time management and prioritization
- Clear verbal and written communication skills
- Basic math skills, including geometry and algebra
- Valid driver’s license and good driving record
- Experience with Microsoft Office or similar tools
Responsibilities
- Perform testing, certification, calibration, and basic repair services on laboratory and controlled-environment equipment
- Support cleanrooms, biological safety cabinets, fume hoods, and related systems
- Work directly with on-site teams to understand and execute service needs
- Maintain service documentation and records
- Follow established safety, quality, and compliance standards
- Take on additional services as your skills grow
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Short-term disability, long-term disability, and life insurance
- Competitive Paid Time Off (PTO) and company-paid holidays
- Paid training and clear career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
