FIELD SERVICE TECHNICIAN I - L&A (IL)

MURATA MACHINERY USA INC • Aurora, IL

137d

About The Position

Install and service Murata Machinery USA, Inc.s Logistic & Automation Division products. Assist sales personnel and train customer personnel.

Requirements

• Mechanical aptitude and skills.
• Work experience on AC/DC motors, mechanical gear boxes, and gear reducers.
• Familiarity with one or more of the following pieces of equipment: stacker cranes, conveyors, and/or AGV's.
• Ability to use Microsoft Office Programs.
• Ability to read and understand equipment drawings.
• Associates degree (AS) in Electrical, Electronics or Mechanical Engineering; 0-2 years of related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Previous experience in Material handling equipment is a plus.

Responsibilities

• Install material handling products such as stacker cranes, conveyors and/or AGVs.
• Demonstrate new equipment in customer plants including electrical and/or mechanical check-outs, set-up, de-bug, operation and programming.
• Service L&A Products by performing basic electrical/electronic or mechanical problem diagnosis and repair in customers plants.
• Advise and assist customers with most operation and programming problems.
• Perform most maintenance work and provide basic assistance needed by customer.
• Advise and assist in selection and ordering of tools and repair parts.
• Prepare and submit installation/service and expense reports accurately and promptly electronically.
• Keep up to date with technology changes in order to train customer personnel properly.
• Assist Sales, Engineers and Project Managers as needed.
• Maintain exceptional customer relationships with all clients.
• Provide assistance to higher level Technicians to improve response time and obtain training for additional skills.

Benefits

• Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 251-500 employees