Field Service Technician I - Gladstone, MO

NCR • Kansas City, MO

399d • $35,360 - $43,326

About The Position

The Field Service Technician I position at NCR Voyix involves providing exceptional service to customers by performing installations, maintenance, and repairs on electromechanical equipment, particularly self-checkout systems. This role is crucial in ensuring customer satisfaction and operational excellence, as technicians act as the first line of response to customer issues. The position offers comprehensive training and opportunities for professional growth within a diverse and inclusive environment.

Requirements

• Local candidate to specific geographic area.
• Authorized to work in the US.
• Have a valid driver's license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Prolonged travel with driving several hours per day.

Nice To Haves

• Experience in a technical support or field service role.
• Familiarity with retail technology systems.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance work, and system overhauls.

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation - up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees