Field Service Technician - Heavy Equipment

Holt Group • Sun City, TX

254d

About The Position

Holt CAT is the largest Caterpillar dealer of heavy equipment in the United States and we are seeking an experienced heavy equipment field service technician in the Georgetown, Texas area. This position is responsible for performing high-quality field service repair work on heavy equipment to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. Must be able to obtain a CDL and pass a DOT Physical.

Requirements

• Troubleshoot and perform complex repairs correctly in the field such as pumps, hydraulic, engine, transmissions, HVAC, and electrical issues and repairs
• At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc.
• Excellent customer service skills
• Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner
• Must have their own tools
• Ability to be productive by working efficiently and effectively with a high energy level
• Ability to work with limited supervision
• Must have a valid driver's license and safe driving history
• Must be able to work required hours
• CDL - Class B required or must be obtained within 90 days of employment

Responsibilities

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs moderate to complex repairs and minimal troubleshooting offsite with minimal supervision
• Performs moderate to complex troubleshooting and minimal diagnoses of equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles components to CAT specifications
• Tests, makes adjustments, and verifies the proper operation of all repairs and adjustments
• Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and the vehicle in good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Completes assigned jobs and tasks to meet flat rate time and re-work standards
• Works overtime as required by workload and customers' needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401K plan
• Vacation pay
• Holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services