Field Service Technician- Frac Watch- Rotational

Cactus Wellhead•Donora, PA

51d•Onsite

About The Position

Responsible for field service activities including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Requirements

Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR.
Working knowledge of Cactus Wellhead Product
Customer Service Best Practices
Service Documentation and Record Keeping
Wellhead and Valve Equipment Compatibility
Wellhead and Valve Installation, Operation, and Maintenance
Field Equipment Repair
Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment is beneficial
Intermediate Computer, Language, and Mathematical Skills
Intermediate Reasoning Ability

Nice To Haves

Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment is beneficial

Responsibilities

Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position.
Checks compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer.
Installs and tests equipment in accordance with operating procedures.
Services equipment as requested by customers in accordance with maintenance procedures.
Repairs equipment as requested by customers and as necessary due to field malfunctions.
Maintains service vehicle and tolls/equipment. Ensures periodic maintenance consistent with Company policy and promptly reports required repairs to Service Manager.
Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports.
Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job.
Prepares Field Service Orders, Rental Tickets and customer required documents accurately and completely.
Maintains a high degree of customer satisfaction by providing timely and competent service.
Special projects or assignments as directed by management.