Field Service Technician-Forklift and Automation Fitchburg, MA

The Raymond Corporation•Fitchburg, MA

5h•$23 - $36•Onsite

About The Position

Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. Interested in working on electric vehicles and automated equipment? Whether you’ve worked as a forklift technician or have transferable experience as an auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic—this could be the perfect next step in your career. If you enjoy independent field work but appreciate having a strong support network when things get tough, you’ll fit right in. At Abel Womack, we believe great culture attracts great talent. For over 100 years, we’ve built a Best-in-Class organization by valuing our employees and delivering exceptional service to our customers. We offer competitive pay, comprehensive benefits, and a supportive, team-focused environment where your contributions matter. This role provides a company-issued service vehicle and extensive technical training. As a well-established industry leader in material handling solutions, we offer long-term career growth, job stability, and advancement opportunities.

Requirements

Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
Ability to read schematics, maps, blueprints, and manuals
Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
Must provide your own basic mechanic tools; specialty tools will be provided
Valid driver’s license with a good driving record
Ability to lift up to 75 lbs. regularly

Nice To Haves

Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems (a plus)

Responsibilities

Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
Work directly with our customers to troubleshoot and resolve equipment challenges
Apply and grow your mechanical and technical skills through continuous training
Submit electronic work orders efficiently using a company-provided tablet
Represent Abel Womack with professionalism and excellent customer service