Field Service Technician (Enfield, CT)

Cargotec Solutions • Middleton, MA

106d • $37 - $39

About The Position

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. The purpose of the position is to perform service, including preventive maintenance, safety checks, corrective actions, upgrades and refurbishment on equipment, at external or Hiab locations in line with Manager's instructions. This role is responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities.

Requirements

• Ability to obtain and maintain a 1-year DOT Medical Card.
• Qualification from higher vocational school in mechanical engineering, hydraulics, electrics and electronics or equivalent due to experience.
• 3+ years of mechanical, hydraulic, or electrical operations preferred.
• Fluent in local language and working knowledge of English, spoken and written.
• Operators licenses for all equipment used in line with local requirements.
• Good hands-on skills as required for relevant mechanical, hydraulic and electronic operations.
• Basic computer skills.

Nice To Haves

• Technical or Secondary College preferred.
• Working technical knowledge related to all HIAB product lines.
• Working knowledge of diesel engines and hydraulic drive systems.

Responsibilities

• Stay up to date with technical developments as shown in internal service bulletins and follow technical courses when instructed by District Service Manager applicable to equipment.
• Respond to Customer in a way instructed by the District Service Manager to maximize customer satisfaction.
• Protect self and others by following applicable safety rules, agreed working practices and environmental requirements.
• Inspect, troubleshoot, report, plan and then conduct service or repair as instructed by District Service Manager.
• Plan and manage time and resources for maximum benefit of Hiab and the customer.
• Recognize sales opportunities and communicate to District Service Manager.
• Provide feedback to District Service Manager to support continuous quality improvement.
• Coach/tutor junior colleagues and trainees as necessary.

Benefits

• $3000 SIGN ON Bonus!
• Comprehensive benefit package including health, vision, dental, voluntary life/disability insurance upon first day of employment.
• 401k program with 6% company match.
• Personal time off and company-paid holidays.
• Opportunities for career growth and competitive salary commensurate with experience.
• Paid training.
• Boot allowance.
• Company mentoring program.
• Tuition reimbursement for job-related continued education.
• Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees