Field Service Technician (Diesel Technician)
About The Position
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Field Service Technician (Diesel Technician) is responsible for troubleshooting, maintaining, servicing, and repairing pumping and support equipment in a safe and efficient manner at a Xylem Service Center, customer job sites, or via phone support. We offer a full benefits package, including 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, 401(k) with company contribution, and additional benefits. Xylem also provides paid training for CDL upgrades (if applicable).
Requirements
- 3–5 years of diesel technician/mechanic experience and/or relevant training (or equivalent combination of education and experience)
- Strong mechanical aptitude with diesel engine experience
- Valid driver’s license with a good driving record
- Ability to obtain a DOT Medical Card
- Ability to obtain required customer clearances (TWIC, DISA, etc.), if applicable
- Ability to diagnose mechanical and electrical issues (advanced diagnostics preferred)
- Knowledge of equipment repair methods, tools, and techniques
- Basic understanding of pump station electrical controls and monitoring systems
- Experience with DC electrical systems and circuit testing
- Familiarity with diesel engine components and systems
- Understanding of safety practices and procedures
- Ability to work independently with minimal supervision
- Self-motivated and detail-oriented
- Strong communication skills with customers, coworkers, and leadership
Nice To Haves
- CDL Class B – Preferred
Responsibilities
- Perform routine inspections, preventative maintenance, and servicing on Godwin fleet equipment between each rental
- Troubleshoot diesel engines, electrical systems, and pump-related issues
- Rebuild diesel engines and pump components
- Assist customers and/or Xylem personnel with setting up pumping systems at job sites, including startup and troubleshooting
- Conduct initial inspections of equipment for damage; diagnose and report findings to the Service Manager
- Test repaired equipment to ensure proper operation and quality standards
- Perform preventative maintenance on company vehicles and shop support equipment
- Perform diagnostic checks using computer-based tools and technology
- Participate in a weekly on-call rotation to support customers after hours
- Perform other related duties as assigned
- Participate in Xylem Watermark volunteer activities
Benefits
- full benefits package, including 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, 401(k) with company contribution, and additional benefits
- paid training for CDL upgrades (if applicable)
- Medical, Dental, Vision plans
- 401(k) with company contribution
- paid time off
- paid parental leave
- tuition reimbursement
- paid Volunteer Program, Xylem Watermark
- Employee Resource Groups (ERG)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
