Field Service Technician - Casino Gaming/ATM's (Islandia, NY)
About The Position
🎰 Field Service Technician – Keep the Game Running! 📍 Jake's 58 Casino - Islandia, NY Are you hands-on, tech-savvy, and ready to work where the action happens? Join IGT/Everi as a Field Service Technician and help power the casino experience from behind the scenes! You’ll be the go-to problem solver supporting New York Lottery products, including cage systems and redemption kiosks. From maintaining network connections to performing repairs and troubleshooting, your work helps ensure systems operate smoothly and reliably.
Requirements
- High School Diploma or GED
- Ability to obtain and maintain a Gaming License (Everi helps with the application)
- Availability for on-call shifts, including possible OT, weekends, evenings, and holidays
- A self-starter mindset—comfortable working solo after training, but collaborative when needed
- Basic Excel skills for paperwork and reports
- Experience with hardware, networks, or troubleshooting technical equipment
- A passion for learning new systems and tech on the go
Responsibilities
- Service and support New York Lottery products, including cage systems and redemption kiosks
- Perform installation, maintenance, and repairs on assigned equipment
- Troubleshoot hardware, software, and network connectivity issues
- Diagnose and resolve system issues to minimize downtime
- Ensure equipment operates reliably and in compliance with required standards
- Keep devices operating smoothly with proactive check-ins and maintenance
- Work both independently and as part of a supportive field team
Benefits
- Be part of a global leader in gaming and technology innovation.
- Work alongside a diverse team of professionals passionate about creating meaningful solutions.
- Access to professional development opportunities and career growth.
- Competitive compensation and comprehensive benefits package.
- A culture that values collaboration, creativity, and respect.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
