Field Service Technician-C

L3HHCM20

12d • Onsite

About The Position

The Field Service department is looking for a highly motivated and talented Technician to provide quality service and repair of complex MX-20/25 airborne surveillance turrets. The FSR will provide full-time technical support and interface with a dedicated strategic customer. This field support will occur directly onsite with this customer at their facility at Hurlburt AFB, Florida. Additionally, the FSR may also be required to deploy internationally to work assignments overseas at remote locations around the world on an “on call” basis. These overseas deployments could include hazardous conflict regions. FSR must always project a positive image of our department and company that will meet our customer's highest expectations for service and support of their L3Harris Technologies equipment. This position requires a self-motivated, creative, forward-thinking, and energetic individual. Excellent communication, relationship building, and problem-solving skills are a must. The ability to interface well with demanding customers as well as co-workers is critical. The best MX-Series field technicians are strong team players and customer focused. FSR must work well independently and can be relied upon to make difficult decisions that will affect the performance and availability of mission critical systems.

Requirements

• Must be a U.S. Citizen.
• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
• 4 years experience with electronic and mechanical test equipment is required.
• 4 years experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line replaceable unit level and work with Quality & Manufacturing Engineering to take corrective actions.
• 4 years prior FSR experience in both CONUS and OCONUS repair assignments and tasks, is desired. Equivalent military experience would be considered.
• 2 years “hands on” experience supporting Wescam MX-Series products: intermediate/advanced maintenance and operator skills is preferred.
• 4 years experience with MS Office applications including Word and Excel is required as well as with specialized software test programs.
• 4 years experience communicating clearly (written and verbal) with technical and non-technical customers (internal/external).
• Possess and maintain a US Passport

Nice To Haves

• Active DoD Secret clearance or higher is preferred.
• Special Operations, AFSOC, DOD, Airborne Law Enforcement or other similar experience is desired.
• Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred. Previous work experience with aircraft, tower, or aerostat-based MX-Series sensor systems is highly desired.
• Familiarity with government contracting is preferred but not required.
• Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation to reach an understanding/agreement.

Responsibilities

• Repair, Test and Maintain Wescam MX-Series sensor systems in accordance with pre-established processes, while adhering to customer deadlines.
• Effectively troubleshoot, repair and test a failed system.
• Complete all necessary service and repair documentation as well as technical trip reports.
• Provide Wescam Training to customers on MX sensors and operator-level maintenance procedures.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees