Field Service Technician - BESS

Sungrow USA Corporation•Hobbs, NM

3d•$36 - $40

About The Position

This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.

Requirements

7 plus years of overall experience in engineering filed
3 years of experience in Battery Storage systems and 2 years for solar inverters
Must be fluent in Mandarin
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NSPA70A, Electrical Safety
Bachelor’s degree in Engineering from accredited university or college
Renewable industry experience is required
Power Electronics experience is required

Responsibilities

Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.
Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers
Perform and/or lead Preventive Maintenance projects as needed
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Provide feedback to the engineering team on possible mechanical and electrical design improvements
Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
Work with customer EMS/SCADA engineers to set-up systems communication and parameters
Create Field Service procedures if there is not available for trouble-shooting, and maintenance
Participate on training material some customers as requested but the Training Manager
Research alternative components that can be used in the field
Coordinate with R&D engineering in China if required help during troubleshooting
Take the lead in some projects such as upgrades or retrofit as well as commissioning
Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations