Field Service Technician - Automation Packaging Machinery

Pro Mach-posted 10 months ago
$30 - $45/Yr
Full-time • Entry Level
Remote • Washington, MO
1,001-5,000 employees
Machinery Manufacturing
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As a Field Service Technician, you will be responsible for installing, servicing, repairing, and maintenance of Texwrap, Tekkra and SRX systems in the field. You will also be responsible for in house commissioning, troubleshooting and final testing of our full product line. You will collaborate with the service and engineering department to continuously improve the Texwrap, Tekkra and SRX product lines and deliver a quality product to the customer.

  • Troubleshoot, identify root causes, and solve operational issues associated with shrink wrap and bundling machinery in house and at customer locations.
  • Installation and startup of systems, including systems integration with other OEM equipment in the field.
  • Train appropriate personnel in the field and in-house on proper setup, operation, maintenance, and repair of equipment.
  • Perform extensive mechanical and electrical modifications including PLC program modifications, kit installations and servo drive reconfigurations.
  • Submit reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to the service manager for follow up.
  • Submit accurate and timely expense and time reports.
  • Communicate daily with the service coordinator to ensure all field issues at hand are completed and approved by the customer.
  • Minimum of high school diploma.
  • 5 years' experience repairing and troubleshooting of packaging equipment. Experience must include extensive Allen-Bradley PLC, servo, and HMI programming.
  • Experience with Allen Bradley and Emerson.
  • Experience with HMIs and Temperature controllers.
  • Solid knowledge of mechanical, electrical, and pneumatic components.
  • Strong communication skills, both written and oral.
  • Allen-Bradley Compact Logix/MicroLogix programming/editing capabilities.
  • Allen Bradley Panel View HMI programming/editing capabilities.
  • Familiarity with servo systems and motion controls, particularly Allen-Bradley, is a strong advantage.
  • Ability to travel domestically and internationally up to 90%. Weekends when necessary.
  • A 2-year degree or certificate in Industrial Automation or Industrial Electronics is highly desired.
  • Previous experience with packaging equipment and conveyor systems preferred.
  • Comprehensive medical/dental programs.
  • Life insurance.
  • Generous paid time off program.
  • Retirement savings plan with a company match.
  • No waiting period for benefits - eligible on first day of employment.
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