Field Service Technician - Ag

Ziegler Caterpillar•Altoona, IA

1d•$37 - $49•Onsite

About The Position

Ziegler Ag Equipment has a Field Service Ag Technician position open to work on the full line of Ag equipment from planting to harvest equipment to support customers surrounding our Altoona branch. A company truck is provided. SEE YOURSELF AT ZIEGLER Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today! The pay range for this position is $37.00 to $49.00 Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes: Health, Dental, Vision and Life Insurance 15 days of PTO your first year, accrual starts day 1 9 paid holidays 401(k) plan with company contribution and match HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year Short-Term and Long-Term Disability Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Education Assistance Safety Boot Reimbursement, PPE & Uniforms provided Tool Insurance Safe, clean and friendly work environment What We Can Offer You Competitive pay Health, dental/orthodontia, vision & life insurances Paid time off (PTO) – 15 days to start 9 Paid holidays 401(k) contributions & match HSA, Ziegler contributes up to $1000 tax-free annually STD & LTD Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Ongoing training Education assistance Advancement opportunities Safe, clean, and friendly work environment Military Friendly Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members. Build Your Career at Ziegler Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.

Requirements

2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
3+ years of relevant diesel equipment repair experience, preferably some field experience
Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus
Ability to write and communicate effectively, interact with supervisors, customers, and team members
Basic computer skills to document work orders and utilize online diagnostic systems
Own mechanic tool set
Ability to maintain a safe and clean work environment including service truck
Willing and able to respond to after-hour emergency calls as directed by the supervisor
Must have and maintain a clean driving record
Able to operate equipment safely
Pass a pre-employment drug screen & physical due to the role being deemed safety-sensitive
Obtain a DOT medical certification card
Class B or ability to obtain one is required
Push/pull up to 50 lbs
Lift/carry up to 60 lbs
Lift bulky objects
Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.
Working Conditions may be indoor and/or outdoor.
Noise level may be loud at times.

Nice To Haves

ag technology experience is a definite plus

Responsibilities

Diagnose and repair ag equipment from application, tillage, planting to harvest equipment at the customer’s location
Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
Work safely at all times, following company policies, procedures and standards
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

Benefits

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
Safety Boot Reimbursement, PPE & Uniforms provided
Tool Insurance
Safe, clean and friendly work environment
Ongoing training
Advancement opportunities