Field Service Technician 2

Burroughs•Nashville, TN

71d•$18 - $33

About The Position

We are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology equipment in your area! Burroughs is a service and integration leader in payment and transaction automation technology with over 135 years of experience serving financial and retail customers. Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions, including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico. Join us to experience what has made Burroughs a great place to work since 1886! Burroughs' Service Technicians will install, maintain, and service multi-vendor equipment at customer locations in response to assigned service calls and within established service level agreement (SLA) periods. Customer and vendor equipment typically includes banking and cash automation equipment, self-service devices, and other OEM devices. Successful candidates will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a team player.

Requirements

Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery
Positive attitude and a passion for customer service
Impeccable personal integrity and business ethics
Independent and teamwork skills
Self-motivated and well organized
Good oral and written communication skills.
Associates Degree or High School Diploma ( Bachelor's Degree is a plus)
Must be at least 21 years of age
Must hold a valid US driver's license
Ability to lift and/or move equipment weighing up to 75 pounds

Nice To Haves

Previous experience with multi-vendor ATMs, cash automation equipment is a plus.

Responsibilities

Installs, maintains and services cash automation equipment at assigned customer locations
Diagnoses and resolves product performance problems
Ensures customer satisfaction through excellent follow through and communication with customers and Burroughs Team Members
Maintains tools and parts inventory in a secure and accurate fashion.

Benefits

Extensive training, tools, and company vehicle all provided!
Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off!
Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1stday
401k savings plans!

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