Field Service Technician 2

Burroughs • Tulsa, OK

49d • $18 - $33

About The Position

Do you enjoy troubleshooting and repairing electronic equipment? Are you passionate about delivering outstanding customer service? Do you have a knack for solving problems with technology and mechanics? If you answered yes, then Burroughs wants to meet you! We're seeking motivated Service Technicians to join our nationwide team and support customers with their cash automation and transaction technology. About Burroughs Burroughs is a leader in payment and transaction automation technology with over 135 years of experience serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self-service devices across the U.S. and Puerto Rico. Join us and become part of a company that has been a trusted industry leader since 1886! Why You'll Love Working Here Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off. Day-One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. Manage tools, parts, and inventory with accuracy and care. Technology You'll Work With As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms. What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people.

Requirements

• High School Diploma or GED (Associate's Degree a plus).
• At least 21 years of age.
• Valid U.S. driver's license, with at least 2 years of driving history.
• Ability to lift/move up to 75 lbs.

Nice To Haves

• Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus.

Responsibilities

• Install, maintain, and repair multi-vendor cash automation and self-service equipment.
• Diagnose and resolve technical issues quickly and effectively.
• Deliver an exceptional customer experience through clear communication and follow-through.
• Manage tools, parts, and inventory with accuracy and care.

Benefits

• Comprehensive training, a full set of tools, and a company vehicle.
• Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off.
• Medical, dental, and vision insurance effective your first day.
• 401(k) savings plan and opportunities for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees