Field Service Technical Coordinator

Blackstone Industrial Services • Houston, TX

336d

About The Position

This position involves a variety of responsibilities related to the execution of projects and technical services for clients of Blackstone Industrial Services. The role requires the possession of administrative resources, readiness for job execution, and the ability to provide technical service to clients. The individual will manage access, training, and certification requirements, as well as contractor and employee lodging and transportation. The position also involves developing operational procedures, project plans, and schedules, assisting the Field Service Manager with reporting and documentation, and generating client-specific Field Service Reports (FSRs). Participation in client meetings is also required as needed.

Requirements

• Completion of secondary schooling in mechanical engineering is considered an asset
• Be responsible for pre scope, during execution and post project scope activities as it applies to the overhaul, maintenance, and repair of critical rotating equipment
• Be responsible for knowledge of assigned rotating equipment including maintenance, repair/refurbishment, and installation
• Provide the client with operational/technical/business support in order to achieve desired results
• Producing supporting documentation and completing all necessary post scope reporting
• Complete on-site client meeting and temporary deployments on an as needed basis
• Results oriented with the ability to effectively manage simultaneous multiple priorities and timelines
• Demonstrated conceptual, analytical, and problem-solving skills
• Excellent time management and organization skills, with the proven ability to juggle and reprioritize based on business demands and priorities
• Strong communication skills, confident interacting with key contacts in verbal, written and electronic form

Nice To Haves

• Previous experience as a Millwright is highly valued for applicants

Responsibilities

• Possession of administrative resources (computer, internet hubs, timesheet/LEM requirements, Quality documentation, HSE documentation, scope specific resources/drawings/work packages)
• Proper job execution readiness (tooling + consumables specific to the work scope)
• Providing technical service to clients of Blackstone Industrial Services
• Assigning access, training and certification requirements while managing the completion of such
• Managing both contractor and employee lodging and transportation
• Develop operational procedures and improve on existing practices to provide clients with the highest level of responsiveness and vendor confidence
• Develop project plans and schedules based solely on project scope and with minimum direction and input
• Assist the Field Service Manager with internal reporting, future resource loading/planning, ROI capital projects, and both internal stakeholder and external client presentations/demonstrations
• Assist the Field Service Manager with documentation completion and statistic collection
• Generate client specific FSR's (Field Service Reports) and ensure the completion and sign off of quality documentation
• Participate in client meeting (on an as needed basis)

Benefits

• Field deployment is available in an as needed frequency - overtime eligible on a job site

What This Job Offers

• Industry: Repair and Maintenance
• Education Level: High school or GED
• Number of Employees: 251-500 employees