Field Service Tech

Manitowoc Career Site • Bloomington, MN

103d • $25 - $40

About The Position

The Field Service Technician (Mechanic) position involves troubleshooting and diagnosing problems on various types of heavy equipment and making necessary repairs. The role requires providing end-user customers with a timely and efficient service experience, which may include overtime. Work is split between onsite at the Aspen shop and in the field at customer locations, accessed via a company-supplied truck, and may require overnight travel. The technician will also be expected to keep their knowledge and skills updated by attending factory training courses. This position is based out of the Bloomington, Minnesota facility. Candidates hired for this role will receive a $4,500 sign-on bonus, payable after 90 days of continuous service.

Requirements

• Current Federal Medical Examination Card
• Strong mechanical aptitude – technical understanding of hydraulics, electrical and primary functions of a broad range of equipment used in our industry
• Knowledge of basic hydraulics and 12-volt electrical systems
• Knowledge of wiring stop/start systems and ability to use programmer
• Knowledge of sizes of fittings and hydraulic hoses
• Able to operate saw for cutting steel
• Able to operate plasma cutter
• Able to use oxygen/acetylene torch
• Ability to adjust pressures and reliefs
• Basic math skills
• Ability to read and understand electrical and hydraulic schematics
• Mechanical design and/or practical experience in hydraulics, structural or mechanical layout
• High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry
• Technical college degree desired, or structured on-the-job training program successfully completed
• 2 years’ experience in field service of heavy equipment

Responsibilities

• Troubleshoot problems on various pieces of equipment based on customer explanation
• Diagnose the problem using knowledge of hydraulics and electronics repair
• Operate hand tools & equipment
• Initiate ordering of necessary parts to make the repairs
• Complete required paperwork
• Check that all functions are correct
• Check for leaks and loose fittings
• Check that tolerances and torque specs are correct
• Test pressures and record them on the test sheet
• Communicate with supervisor when there are problems on a job
• Assist in scheduling daily tasks and promote future work to meet utilization requirements
• Have direct customer interaction and communication
• Make recommendations for changes in procedure or job functions that are considered to be in the general interest
• Perform other job-related duties assigned by management

Benefits

• Competitive total rewards package including benefits and 401(k) beginning day one of employment
• Continuing education and training opportunities; tuition reimbursement for those who qualify
• Vacation and Holiday Pay
• Paid Parental Leave
• Team building, engagement events, and community involvement
• Scholarship Program
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees