Field Service Tech - Material Handling (43446)

ARNOLD MACHINERY COMPANY•Berthoud, CO

1d•$35 - $45•Onsite

About The Position

At Arnold Machinery Company, we believe our greatest asset is our people. As a Field Service Technician, you'll be the face of our commitment to outstanding customer service. You'll travel to customer sites to perform maintenance and repairs on forklifts and other material handling equipment. With our top-tier training and support, you'll help uphold our reputation as a leader in the Western U.S. equipment industry.

Requirements

Valid driver’s license with a good driving record (required for Field Service travel).
Strong understanding of internal combustion engines and basic hydraulics/electrical systems.
Ability to read and interpret technical documents and schematics.
Proficient in the use of diagnostic tools and service software.
Excellent verbal and written communication skills.
Must own a complete set of tools appropriate for equipment maintenance.
Self-motivated and able to work independently.
Willingness to attend ongoing training from Arnold Machinery and vendors.
Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
Effective written, verbal, and interpersonal skills
Ability to use office machines (fax, copier, computer, etc.)

Nice To Haves

Prior experience in servicing forklifts, material handling, or heavy equipment is a plus.
Background in mobile field service work preferred.

Responsibilities

Drive to customer locations to service and repair forklifts and other material handling equipment.
Perform scheduled preventative maintenance and troubleshoot mechanical, electrical, and hydraulic systems.
Read and interpret service manuals, wiring diagrams, and schematics to diagnose and repair issues.
Communicate effectively with customers, dispatchers, supervisors, and teammates both verbally and in writing.
Evaluate repair situations to determine whether assistance or additional resources are needed.
Use diagnostic tools such as multimeters and laptop software.
Maintain accurate service records and documentation.
Uphold company core values: Integrity, Discipline, Empathy.
Express appreciation to customers and verify satisfaction with services provided.
Maintain a clean and organized service truck and workspace.
Support the Service Manager with additional tasks as needed.