Field Service Tech II

MITER Brands • Phoenix, AZ

5d • $25 - $35 • Onsite

About The Position

MITER Brands is one of the nation’s leading window and door manufacturers—and we’re growing. We’re looking for a skilled, dependable Field Service Technician II who takes pride in quality work, enjoys problem‑solving in the field, and wants stable, full‑time work with strong earning potential.
As a Field Service Technician II, you’ll be a key problem‑solver and customer advocate in the field: You’ll represent MITER Brands with professionalism, skill, and pride—every job, every visit.
MITER Brands is committed to safety, quality, and developing our people. If you take pride in your craft and want to grow with a company that’s built to last, we want to hear from you.

Requirements

• Experience as a Field Service Technician, Installer, or similar role
• Strong mechanical aptitude and troubleshooting skills
• Ability to work independently and manage your schedule
• Excellent customer communication and problem‑resolution skills
• Comfort working early mornings, extended shifts, and mandatory OT

Nice To Haves

• Prior experience mentoring junior technicians is a plus

Responsibilities

• Perform on‑site service and repair of window and door products
• Communicate directly with homeowners, builders, and job supervisors
• Schedule and manage your own service appointments
• Serve as a go‑to resource for escalated service issues
• Inspect, verify, and document service orders and parts accuracy
• Ensure customers are informed, comfortable, and taken care of
• Complete service documentation accurately and on time
• Assist with training and mentoring Level I Field Service Technicians
• Partner with the Field Service Supervisor to support team success

Benefits

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed