Field Service Tech II, Switchgear

Vertiv • Shreveport, LA

114d

About The Position

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Requirements

• High School Diploma or GED required
• ASMET
• Valid driver’s license is required
• Mechanical & Electrical aptitude
• 2+ years of hands-on electronic experience or field services
• Training in electrical theory and technologies
• Familiarity with electrical / electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints
• Must have ability to regularly lift at least 50 pounds
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Standard computer skills including MS Outlook, Word, and Excel
• Foster a Customer-First Mindset
• Job Progression Requirements
• Minimum of 2 years as a Field Technician Level I
• Product and field knowledge assessment up to date in accordance with job level (refer to job progression chart)
• Meet all aspect of your current job description
• Consistent Performance appraisal ratings of a score equal to the District average

Nice To Haves

• ASEET – preferred

Responsibilities

• Rely on limited experience and judgment to plan and accomplish goals
• Perform a variety of work-related tasks
• Capable of working under general supervision but to a large degree independently
• Maintain certifications per Job Progression table
• Render on site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Benefits

• Equal Opportunity/Affirmative Action employer
• Stability of a global leader in a growing industry
• Opportunity of a startup
• Design, manufacture and service mission-critical infrastructure technologies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED