Field Service Tech I - San Antonio, TX

Pgt Innovations • Austin, TX

292d • $19 - $23 • Remote

About The Position

To inspect MI Windows and Doors products and determine problems along with installation of parts of windows and doors.

Requirements

• High school diploma or equivalent required.
• Ability to interface with individuals with diverse backgrounds.
• Be able to lift, carry, and install heavy window parts.
• Knowledge of SharePoint is a plus.
• Communicate with customers effectively and professional appearance and manner.
• Recognize problems in windows and doors and always present MIWD in a positive way.
• Always have a neat, professional appearance and manner.
• Recognize MI products both past and present.
• Ability to arrange and schedule multiple appointments.

Responsibilities

• Train in acknowledging in the receipt of service and contacts the homeowner or job super within 2-3-week timeframe to schedule service.
• Training on the processing each order that is processed for service work, confirming the load date, sizing, quantity, etc., for accuracy.
• When receiving parts for a service, inspects for any shipping damage and accuracy of the order.
• Performs service, being courteous and prompt when doing so.
• When service is complete, acknowledges, providing details as to exactly the work which was performed on the service, and any problems or issues.
• All parts order will need to be submitted direct to MIWD via email.
• Travel a must.

Benefits

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED