Field Service Tech - Crushing & Screening
About The Position
ICM Solutions, a leading provider of crushing, screening, and white paving solutions, is seeking a skilled Field Service Technician to support its growing crushing service operations in Northern California. This role requires working knowledge of crushers, screens, feeders, and conveyors. The technician will provide direct support to equipment both in the shop and on customer sites, troubleshooting and resolving issues with both customer-owned equipment and company-owned rental machines. The ideal candidate is hands-on, safety-focused, and committed to continuous improvement and team development.
Requirements
- High school diploma or equivalent
- 5+ years’ experience related to heavy equipment repair
- Working knowledge of crushers, screens, feeders, and conveyors
- Clean MVR (no more than 1 moving violation under the age of 25, and no more than 2 if over the age of 25)
- MSHA Certification
Responsibilities
- Utilize and comply with company, customer, and facility safety programs, processes, and procedures
- Adhere to company and site lock-out tag-out requirements
- Troubleshoot and repair electrical and hydraulic issues
- Advise customers and best practices and provide solutions to unique problems often requiring custom solutions
- Accurately identify and effectively communicate parts and components needed to complete repairs
- Ensure outstanding customer service by communicating effectively and providing timely solutions to equipment related issues
- Travel to customer sites for setup, configuration and commissioning of equipment
- Support rental equipment through repairs, de-commissioning, off-rent inspections and equipment repairs
- Maintain a professional and proper personal appearance following company policy
- Oversee and maintain company provided service truck, equipment, and job specific tooling
- Complete all the training courses required to maintain customer compliance
- Be willing to work out of town, on weekends, and overtime when required
Benefits
- PTO
- medical/dental/vision/life insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
