Field Service Tech 2

Westech-posted 2 months ago
Full-time • Entry Level
Hybrid • Atlanta, GA
501-1,000 employees
Machinery Manufacturing
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WesTech has an immediate opening for a Field Service Tech 2 who will visit various job sites within the United States and internationally to perform install, maintenance, and training activities. Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

  • Startup of various complex equipment, mechanical and control system trouble shooting and training of plant personnel with independent judgement and minimal help from office personnel.
  • Conduct shop inspections, installation of structural components at jobsite, erection and start-up assistance.
  • Provide warranty repair and problem resolution with independent judgement and minimal help from office personnel.
  • Reads and studies blueprints, schematics, manuals, and other specifications to determine installation procedures.
  • Installs or oversees installation of equipment according to manufacturer's specifications.
  • Travel approximately 80% of the time, 90% being domestic, 10% being international, often occasionally on weekends and holidays.
  • Advanced abilities to use electrical and hand tools.
  • Increased ability to provide classroom training and some mentoring to operators and customers with mechanical, safety and maintenance recommendations of WesTech equipment and limited process knowledge for instruction.
  • Safety sensitive position and must comply with all safety regulations of the company, customer and OSHA. May be required by customer to provide a negative drug test result before onsite entry.
  • Other duties as assigned or requested.
  • Education: High School graduate or equivalent.
  • 5-10 years of experience in related fields.
  • Ability to resolve complex electric/motor/VFD trouble shooting.
  • Knowledge and physical skill to use a wide variety of power tools used in metal fabrication (especially welding and cutting), hand-held tools, and diagnostic and measuring devices to inspect, build and repair equipment.
  • Advanced experience in fabrication, welding and inspection.
  • Moderate process knowledge in application of chemistry, biology, or other related water treatment processes.
  • Ability to read and understand engineering detail drawings.
  • Excellent communication and customer service skills.
  • Excellent grammar, writing and proofreading skills.
  • Organizational and time management skills.
  • Minimum of 21 years of age, valid driver's license and Acceptable Motor Vehicle Record.
  • Ability to travel to client sites.
  • Two-year degree in a mechanical trade program, programming or electrical/journeyman, plumbing or related hands-on experience in these trades or skill sets.
  • Moderate experience with servicing of equipment similar in nature to WesTech equipment.
  • Experience in programming (PLC and HMI).
  • Completion of a 10-hour OSHA construction.
  • Competitive salary and performance-based annual bonuses.
  • Dollar for dollar 401K match of 6%.
  • Flexible work hours, hybrid schedules with remote work options.
  • Comprehensive health and wellness benefits package.
  • Company HSA contribution, Paid Parental Leave, Employee Assistance Program.
  • Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
  • PTO plan and Paid Holidays.
  • Tuition Reimbursement.
  • Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!
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