Field Service Tech 1

Rite-Hite

102d

About The Position

Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment and is a primary customer contact. From an assigned service truck which technicians can park at his/her residence, technicians will service our equipment at customers from Buffalo to Rochester, NY.

Requirements

• Experience welding and working with mechanical, hydraulic, and electrical systems.
• Prior experience in the repair or installation of industrial equipment is preferred.
• Ability to work independently in a field environment.
• Good customer service skills.
• Ability to work outdoors, at heights, and lift up to 100 pounds.
• Clean driving record and ability to pass a pre-employment drug test and DOT physical.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
• Act as a technical resource for customers and the sales force.
• Work independently or in small teams in a field service environment.
• Serve as a primary customer contact.
• Drive a company vehicle to service equipment at customer locations.

Benefits

• Competitive compensation.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Life and paid medical leave.
• Retirement savings plan with 401(K) company match and profit sharing.
• Paid holidays, vacation, and up to five paid personal/sick days per year.

What This Job Offers

• Job Type: Full-time