Field Service Specialist

SMS group Inc • Pittsburgh, PA

67d

About The Position

The Field Service Specialist is responsible for the service and troubleshooting of SMS Technical Services equipment. If you are looking to take your mechanical knowledge and understanding of machinery basics, hydraulic and pneumatic systems to the next level, then this is the role for you. Road warriors welcome as there is extensive travel required for this role!

Requirements

• Result focused, well organized, self-motivated person with excellent investigative skills.
• Strong commitment to providing superior customer service in conjunction with excellent communication skills on all levels.
• Need to have advanced training as a mechanical technician with several years of field service experience, a Mechanical Engineering degree is a plus but not required.
• Need to have sound knowledge and understanding of machinery basics, a high aptitude in mechanical, hydraulic and pneumatic systems.
• Knowledge of Standard MS Office application.
• A willingness to travel extensively to our customers in United States and Mexico is an important component of the position.

Responsibilities

• Perform inspections and repairs as well as provide installation support of new or revamped equipment.
• Assist in developing proposals and offers for mechanical upgrades and repairs along with implementation of tailored predictive and preventive maintenance programs.
• Ensure pre-inspections of equipment to assess the potential scope of repair.
• Review detailed inspection records and data to define the precise scope of repair.
• Determine the order in which the equipment is to be repaired.
• Monitor, review and report on equipment performance and make recommendations for improvements.
• Manage all the inventory required for the repair of equipment.
• Review work practices and procedures to ensure quality and productivity.
• Review cost of repairs.
• Ensure all activities comply to the plants quality procedures.
• Perform other duties as assigned or requested.

Benefits

• Competitive compensation
• Medical/dental/vision coverage
• Paid vacation
• Paid holiday time
• 401k with a company match
• Training
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed