Field Service Specialist

CommonSpirit Health•Lakewood, CO

About The Position

At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. Job Summary / Purpose This position provides specialized repair (radiology, nuclear medicine) and maintenance services to diagnostic imaging and/or laboratory equipment, and biomedical equipment. Essential Key Job Responsibilities In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time. Utilizes training opportunities to significantly reduce contract dependency for the same equipment. Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment. Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager. Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment. Is capable of providing coverage and support for CE Manager during manager’s absence. Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division. Provides appropriate service cost history to the CE Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense. May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned. Non-essential Job Responsibilities Other duties as assigned by management Must keep up to date on technological and medical advances Must maintain up to date understanding of The Joint Commission, NFPA, and other regulatory agencies/standards.

Requirements

Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates, or equivalent experience.
A minimum of five years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms)
Must have the ability to repair and maintain a wide variety of imaging equipment.
Valid Driver's License required
Reliable transportation required
This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays.
Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.

Nice To Haves

CRES preferred

Responsibilities

Performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
Utilizes training opportunities to significantly reduce contract dependency for the same equipment.
Functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager.
Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
Is capable of providing coverage and support for CE Manager during manager’s absence.
Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
Provides appropriate service cost history to the CE Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
Other duties as assigned by management
Must keep up to date on technological and medical advances
Must maintain up to date understanding of The Joint Commission, NFPA, and other regulatory agencies/standards.